Interested parties may submit an Accredited Certification Agent Application through the PM².EU website. The PM².EU Team will then contact applicants to request additional documentation.
Accreditation is based upon the inspection of the full range of the organisation’s services and the analytical examination of the relevant documentation to ensure that the continuing operation of the organisation is preserved at the desired level.
As soon as an application has been approved, ACAs receive an Accreditation Certificate, which allows them to purchase and re-sell vouchers for the PM² Certifications.
The accreditation process involves the following 3 stages:
During stage 1, the application and the submitted documentation are reviewed. Once assessed as acceptable, the procedure can move to the next stage. In the opposite case, the organisation will be advised for submitting a modified successful application.
Please note that the PM².EU reserves the right to decline an application.
Through the Quality Review process, the PM².EU evaluates if the potential ACA adheres to the programme’s requirements and guidelines. In case an applicant fails the Quality Review, the provider may not be accepted as an ACA of the PM².EU. All the Quality Review documentation must be submitted in English.
The PM².EU has established a remote team of Quality Reviewers, having the authority to ask for additional or missing review related documents. Quality Reviewers must not work for an ACA applicant in any capacity and must not guide any applicant on how to pass the Quality Review.
ACA applicants must submit a separate document for each item in one of the following file types: .doc, .docx, .pdf, and jpg. If an already accredited certification agent wishes to renew the ACA capacity, item A may be skipped.
Item A: Proof of being in business for at least 1 year
Submit a document proving you are running your business for at least one year, such as articles of incorporation, accreditation by a relevant accrediting body etc.
Item B: Administrative & Compliance Contacts
The administrative contact is responsible for managing any reports, documentation and communication required in the frame of the PM².EU ACA Programme. Submit a document including the administrative contact’s signature and contact details.
The compliance contact is responsible for checking that the organisation meets all the ACA requirements during the whole programme. The compliance contact can be the same as the administrative contact. Submit a document including the compliance contact’s signature and contact details.
As soon as an application is accepted, the applicant receives an email announcing the beginning of the collaboration and providing further information. ACAs also receive details about each PM² Certification and the corresponding badge.
If requested, the PM².EU may provide study materials that ACAs can offer to PM² Exams’ participants along with their vouchers. However, it should be noted that materials focus more on the PM² concepts, rather than on how to pass the PM².EU Certification Exams.
The PM².EU will be regularly asking for feedback from candidates who bought vouchers from ACAs to ensure the high-quality of their services. PM².EU reserves the right to terminate its cooperation with any ACA in case of constant poor feedback or other serious reasons.
Our team will be here for you to answer any question you may have and guide you through all the steps, making it a seamless process for your organisation.
Accreditation may be removed by the PM².EU at any moment if:
-The organisation does not meet the Accreditation Criteria anymore or fails to meet the corresponding requirements.
-PM².EU receives significant complaints from candidates and discovers that the organisation does not respond to the Accreditation Criteria.
-The organisation is making false claims or misrepresenting itself in its publications (including its website), specifically regarding claims about the accreditation.
-There is a change in the control of the organisation which has an impact on its operations and structure. Organisations must inform the PM².EU immediately of any changes.
Please keep in mind that the above list is not exhaustive, and the PM².EU reserves the right to withdraw Accreditation if it feels that standards are not being upheld, or there is a risk to the integrity of the PM².EU Accreditation.
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The particular guide provides information regarding the precise steps you need to take in order to connect to PM² Center website, navigate through it and participate in an exam.
This guide applies only to the PM² Center website, which addresses to those who wish to participate in an exam and acquire a PM² Certification.
In order to create an account, you have to perform the following steps:
NOTE: It is suggested to use Google Chrome browser, in order to be able to participate in the exam you want.
IMPORTANT: It is required to fill in all the fields with an asterisk. It is not mandatory to fill in the Organisation Name and the VAT Number, but if you belong to an organization you need to fill in those fields, in order to invoice.
• Click on Available Exams that appears on the left side menu.
• Click on Register Now on the particular exam that you want to complete.
• If you have a Coupon Code (Voucher Code), fill it in the respective field and click on APPLY.
• Click on PayPal.
• If you want to pay with PayPal:
1. Enter your email or mobile phone in the respective field.
2. Click on Next.
3. Fill in your credit or debit card details (Country/Region, Card number, Expiration date, CSC, First name, Last name) in the respective fields.
4. Fill in your billing address and your contact information in the respective fields.
5. Choose whether you would like to create a PayPal account or not and click on Pay Now.
• If you want to pay with a Bank Account or Credit Card:
1. Click on Pay with a Bank Account or Credit Card.
2. Follow the same procedure described earlier regarding payment with PayPal.
! You can participate to the PM² Basic Certification Exam at any date and time. You can either take it as soon as you make the payment and/ or apply your voucher, or at any other time by clicking on Available Exams and then on Take Exam appearing below the PM² Basic Certification Exam. For the rest of the PM² Certification Exams you must reserve a slot in advance. Exam slots are being conducted on working days. You can find available Exam slots up to one month in advance.
In order to start your Exam, please perform the following steps:
NOTE: It is not mandatory to answer all the questions in turn. You can navigate from question to question and answer in any order you want.
NOTE: The process of matching your identification details can take up to 2 working days.
NOTE: You have to log in your account in order to save and/or share your certificate. If you are not logged in, you can only view it.
NOTE: Please be careful not to write PM2 instead of PM².
An exam review can be requested when a candidate believes that a problem or an event has prevented them
from successfully completing or succeeding a PM² Alliance Certification Exam. Should the request for review be
directly related to one or more exam questions, the details of the problem must be clearly explained, and the
necessary information provided (i.e. e-Voucher or Test number, question number and/or a description of the
question). This will allow for the PM² Alliance Certification Reviews & Appeals Committee (CRAC) to identify the
question and review the claim.
An appeal can only be made on ground of the following:
• exam platform irregularity during the exam
• specific question irregularity
• unfair dismissal or exam suspension
In both cases, the request should be submitted formally to the attention of the PM² Alliance Certification
Reviews & Appeals Committee (CRAC) within 5 working days of the exam’s date/incident. The PM² Alliance
will acknowledge the receipt of the request for review or appeal automatically, will conduct all necessary
validation in a constructive, impartial and timely manner, and will provide an answer within 10 working days.
The outcome decision of the Committee will be final. A record of the complaint, including any subsequent
action(s) taken, and the decision made will be maintained by the PM² Center. All information pertaining to the
complaint will remain confidential.
Should the PM² Alliance Certification Reviews & Appeals Committee (CRAC) acknowledge a mistake in a
question, the procedure will be to remove the question from the exam and the candidate’s final score will be
recalculated based on the remaining number of valid questions. The PM² Center Certification Reviews &
Appeals Committee (CRAC) is comprised of the following three members:
1. PM² Alliance Certifications Coordinator
2. PM² Center Expert 1 and Expert 2
Please also note the following:
▪ Candidates accept the rules of the examination once they start an exam, therefore, appeals against
the exam rules as published on the exam invitations and communicated at the beginning of the exam
session, will result a negative outcome.
▪ In order to safeguard the credibility of the exam and its fairness to future candidates, the wording of
the questions and their answers will not be communicated.
▪ Please visit and review the sections Problem and Complaint Handling at the following page:
▪ For further information, please contact [email protected] with the subject of Certification Review